CLEAR ANSWERS to Your Tech Questions
We’re your local computer experts, here to help with your tech troubles. No sales pitches, no scripts. We offer hands-on solutions based on years of experience.
We’re Tech Experts Driven by a Passion for Helping Others.
The TSM team has been helping people and businesses with their tech needs for years. We pride ourselves on our ability to clearly communicate and help people through simple and complex problems. We have found that nothing feels quite as good as a happy customer, give us a call or schedule a meeting and let us start helping you.
20+ Years Experience
Social Media Management
Experienced A.I. Technicians
Tech Experts Always Available
We know that asking for help can be hard but there is a reason we take our cars to mechanics and our teeth to dentists, in life we all choose a speciality, and this is ours.
We’re Tech Experts Driven by a Passion for Helping Others.
All-In-One Tech Support
Experience comprehensive All-In-One Tech Support for seamless technology management, from troubleshooting to optimization, tailored for businesses and individuals alike.
Google Tools Support
General Troubleshooting
A.I. Support
Email Support
Website Domain Support
Website Hosting Support
IT Consulting
Facebook Support
Instagram Support
Canva Support
Youtube Support
Laptop & Mobile Support
Password Recovery
LinkedIn Support
Etsy Support
Microsoft Office Support
Screen Sharing Support
Photoshop Support
No worries, we offer all kinds of support for 100s of different problems, give us a call and if we can help you we will, if not there is no charge.
Hi, my name is Adam McKinley
I am the owner and lead developer at TSM PC Support, how can I help?
TSM started as a simple development company years ago after I left corporate America. I had seen so many companies abuse their customers and provide sub-par services just to keep a single nickel from rolling out the door. I decided that I needed to do something other than complain about how businesses were treating their customers and start a business of my own. After years of striving for amazing service I am proud to say I have not let my standards of service drop even an inch, and I look forward to adding you to our list of happy customers.
Help Center
When it comes to tech support each situation is unique. Your problem can be specific to your state, computer, OS, device, etc. Having said that a lot of our customers do have the same questions when they first find us, hopefully these answers will help you.
We use secure software to connect to your computer over the internet. You will need to grant us permission, and you can see everything we do on your screen while we fix your issue and then the connection is severed.
We use encrypted connections to ensure your data remains private and secure. We follow strict security protocols to protect your information.
Our technicians are certified professionals who adhere to best practices in cybersecurity. We will never ask for sensitive information like passwords or bank details.
We stand by our work. If something goes wrong, we will work with you to resolve the issue at no additional cost.
Ensure your computer is connected to the internet and close any personal or sensitive documents. We’ll guide you through the rest.
We charge $25 for an initial 15 minute appointment, afdter the first 15 minutes the charge is $1.67 per minute.
No, all the work we do is done in house, in Folsom, California by real developers.
TSM PC Support is a dedicated group of tech professionals who assist people nationwide with their computer issues. Our team finds joy in solving problems and takes pride in completing each task. Unlike other services, we focus on providing genuine help without pushing unnecessary products or contracts. Our mission is to make a living by making a positive difference through expert technical support and a commitment to customer satisfaction.
“As we work to create light for others, we naturally light our own way.”
– Mary Anne Radmacher
Hear from Our Clients
Ali Johnson-Calderone2024-07-12Beautiful design work with friendly staff. Highly recommend. ☺️
James Grand2024-04-10My business is a small law firm. TSM did a terrific job for me. I knew absolutely nothing about technology. Adam and company slow-walked me through the entire process. The finished website far exceeded my expectations. I recommend them to others without any reservation.
Jessyca Cherok2024-03-27I highly recommend True Social Marketing for their web developing services. They listened, guided, and produced. They didn't rush the process and truly listened to my ideas and needs. Thank you so much for a smooth process.
derriss bohannon2023-10-02yo!! I spoke with Adam and to be honest i found him on Craigslist but he Definitely took that suspicious feeling away that craigslist fear, He look at my website after speaking with him about some things i didnt like from a Designer who made toons of mistakes , and found some issues and he fixed them free of charge looking out for Business to Business , id most definitely recommend his company, anyone who is welling to take his time out to fix issues on his time for free saves money and is good with me...Stephanie Miller2023-05-21Reliable!! Efficient!! Fast!! I contacted Adam to help me with some web work, which I thought was difficult. He had everything completed within an hour of talking to him. I really value reliable responsive businesses- there’s nothing more frustrating than having to call company after company to get a job done. I’d highly recommend working with them!!!Jackie Jones2023-05-20I cannot recommend True Social Marketing enough! Their team is truly exceptional and they have been a game changer for my business. They took the time to fully understand my brand and target audience, and they created a comprehensive social media strategy that has delivered fantastic results... If you need to boost your business, this is the company for you. Jackie JonesDennis2023-05-11I had a fantastic experience working with True Social Marketing for my business's social media marketing needs. From the very beginning, the team was professional, knowledgeable, and attentive to my unique needs and goals. Throughout the process, they were always available to answer my questions and provide updates on their progress. They took the time to truly understand my brand and audience and developed a customized strategy that was both effective and affordable. Thanks to True Social Marketing, my social media presence has grown significantly.
LaurenLisa Stewart2023-05-10I highly recommend true social marketing. Adam is very knowledgeable and professional, ensuring great workmanship and results.
Lawrence Bame2023-02-28After working together for 2 years I can say the Adam is the best!Mark H2023-02-09My company feels very fortunate to have found True Social Marketing. Adam and his team are true professionals - taking the time to explain work being performed. We are so happy with the SEO optimization work that just got completed. Looking forward to the next phase of building our Social Media platforms for marketing!
